Data Deletion
ZenFrame Data Deletion Requests
ZenFrame allows users to request deletion of personal data associated with their account, subject to legal, regulatory, and operational requirements.
What Is a Data Deletion Request?
A data deletion request allows you to ask ZenFrame to delete or de-identify certain personal data associated with your account where reasonably practicable. Submitting a request does not guarantee deletion of all data.
If you wish to stop using ZenFrame, you may discontinue use of the app at any time. Account deletion may not result in removal of all data where retention is required by law.
How to Submit a Data Deletion Request
To request deletion of personal data, please contact:
Email: admin@storiedtechnologies.com
Subject line: Data Deletion Request
Please include the email address associated with your ZenFrame account.
We may request additional information to verify your identity before processing your request.
Scope of Data Deletion
Where reasonably practicable, ZenFrame may delete or de-identify personal data associated with your account, which may include:
-
User-provided content
-
Account preferences
-
Usage or diagnostic information
-
Support communications
Deletion of certain data may limit or prevent continued use of some features.
Data We May Retain
ZenFrame may retain personal data where required or permitted to:
-
Comply with legal or regulatory obligations
-
Meet record-keeping or audit requirements
-
Prevent fraud, misuse, or security incidents
-
Resolve disputes or enforce agreements
Any retained data is stored securely and handled in accordance with applicable privacy laws.
Third-Party Services
ZenFrame may integrate with third-party services. ZenFrame does not control data stored by third-party providers. Requests to delete such data must be made directly with those providers. Disconnecting a third-party service prevents future data syncing.
Processing Time
Data deletion requests are reviewed within a reasonable timeframe. Processing time may vary depending on verification and legal requirements.
Children’s Data
ZenFrame is intended for use by adults. If you believe personal data relating to a child has been collected unintentionally, please contact us for review.
Contact
Storied Technologies Pty Ltd
Office 4124, Ground floor, 470 St Kilda Road, Melbourne, VIC 3004